Privacy Policy

Last Updated: July 1, 2025
Website: www.montrade.co
Company: Montrade

This Privacy Policy explains how Montrade (“we,” “us,” or “our”) collects, uses, protects, and handles your personal information when you visit our website or use our services.

1. What Personal Information Do We Collect?

We collect information from you when you register on our site, subscribe to a newsletter, fill out a form, use live chat, or enter information on our site. The types of information collected may include:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers; we do not store this information on our servers)

  • Other details necessary to help you with your experience

2. When Do We Collect Information?

We collect information from you when you:

  • Register or create an account

  • Subscribe to our newsletter

  • Fill out a form

  • Use live chat or contact us via email or phone

  • Make a purchase

3. How Do We Use Your Information?

We may use the information we collect in the following ways:

  • To quickly process your transactions and manage your membership

  • To send periodic emails regarding your order or other products and services

  • To follow up with you after correspondence (live chat, email, or phone inquiries)

  • To improve our website and services based on your feedback and usage data

4. How Do We Protect Your Information?

We take your privacy and security seriously:

  • Regular security scans are performed to identify vulnerabilities.

  • Malware scanning is conducted to keep your visit safe.

  • Personal information is stored behind secured networks and is accessible only by a limited number of persons who have special access rights and are required to keep the information confidential.

  • All sensitive or payment information is encrypted via secure technology.

  • All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

5. Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow), enabling the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Help remember and process items in your cart

  • Understand your preferences based on previous or current site activity

  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Children’s Privacy

We do not specifically market to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Data Breach Notification

In the event of a data breach, we will notify you via email and/or in-site notification within a reasonable timeframe.

10. Your Rights and Choices

You may request to access, correct, or delete your personal information by contacting us at gomontrade@gmail.com. You may also opt out of receiving marketing communications from us at any time.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at gomontrade@gmail.com.

This policy reflects Montrade’s commitment to protecting your privacy and maintaining your trust.